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Privacy Policy

California law requires us to ensure the privacy of our customers' personal information. California law also requires us to provide information to our customers regarding our privacy policy and the designated means by which you may inquire about our policy.

We at Gander Publishing, Inc., a California corporation ("Gander Publishing"), value our customers and respect your privacy. Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information. Except as otherwise provided in this Privacy Policy, we do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. As described in this Privacy Policy, we do, however, share your information for marketing purposes with our third party affiliate, Lindamood-Bell Learning Processes, a California corporation ("Lindamood-Bell"). Lindamood-Bell teaches children and adults to read, spell, comprehend and express language, and its programs are recognized as being effective in the treatment of the symptoms of dyslexia, hyperlexia, autism, and learning disabilities in general. For your reference, Lindamood-Bell is located at 416 Higuera Street, San Luis Obispo, CA 93401.

Gander Publishing's Privacy Policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with Lindamood-Bell. Our Privacy Policy also describes the choices you can make about how we collect and use your information. You may opt out of our information sharing by contacting us in accordance with Section 4 below. To do so, you may contact us as follows:

By phone:
800.554.1819 or
805.541.5523

By Mail:
Gander Publishing, Inc.
Attn: Marketing Department — Privacy Policy Issues
P.O. Box 780
Avila Beach, CA 93424

If our information practices change in the future, we will post an updated Privacy Policy on our website. You can tell if the Privacy Policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

Table of Contents.

  1. Overview of our privacy policy.
  2. How does Gander Publishing use my information?
  3. Does Gander Publishing share my information with third parties other than Lindamood-Bell?
  4. How do I OPT OUT of receiving promotional communications?
  5. How do I access my information? How do I change or delete my information?
  6. How does Gander Publishing protect children's privacy online?
  7. What are cookies? How does Gander Publishing use cookies on its site?
  8. How does Gander Publishing protect and use customer information?
  9. Is my information secure?
  10. What about links to other websites and services?
  11. Updates to our Privacy Policy.
  12. Governing law; limitation of damages.

1. Overview of our Privacy Policy.

In accordance with California Civil Code Section 1798.83 (effective January 1, 2005), when you visit our website, make an on-site purchase, or place an order online or by phone, we collect personal information, such as your name, address(es), electronic mail address, telephone number, credit card number, debit card number, bank account number, and payment history. We also collect this information when you save your information with us online or participate in a survey, promotion or sweepstakes sponsored by us. We maintain a record of your product interests and the purchases you make online or by phone. We may also acquire information about you from Lindamood-Bell for marketing purposes.

2. How does Gander use my information?

When you place an order or make a purchase from Gander Publishing's website, we use your personal information to process your order, send you email(s) to confirm your order or to contact you via phone, mail or email if we have other questions regarding your order or purchase. We will also use your address and email address to send you information about our products, services, sweepstakes, and promotions and to help us learn more about your shopping preferences. If you participate in a sweepstakes or promotion (online or over the phone), we may use your personal information to send you emails, mail, or telephone (including text messages) regarding our products, services, sweepstakes and promotions. From time to time, we may use this information to contact you via email, mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information mailings or calls; you just need to let us know. We may also use information about your product interests and purchases from us and Lindamood-Bell to help us improve our site design and your online shopping experience. We may contact you, subject to the choices you have made, via email, mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interests and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from Lindamood-Bell. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this Privacy Policy.

3. Does Gander Publishing share my information with third parties other than Lindamood-Bell?

Gander Publishing will share your information with Lindamood-Bell so that Lindamood-Bell can communicate with you by e-mail or mail about its products, services, sweepstakes and promotions that may be of interest to you. Lindamood-Bell has a privacy policy that is consistent with our own. Aside from Lindamood-Bell, we will not share your information with any other third party for marketing purposes. We do contract with service providers to maintain and manage our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information. Gander Publishing reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Gander Publishing, its affiliates, and others.

4. How do I OPT OUT of receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, you may OPT OUT of receiving our promotional communications at no cost to you and OPT OUT of our information sharing with Lindamood-Bell. You should be aware that you will need to OPT OUT each time you purchase a product online from our website, contact us electronically by means of our website or save your information online. Please also note that when you purchase from us, we will continue to confirm your order by email. In addition, we may also need to contact you via phone, email or postal mail with other questions regarding your order. To OPT OUT, please let us know by calling us at

800.554.1819
805.541.5523

or by mailing your written request to

Gander Publishing, Inc.
Attn: Marketing Department — Privacy Policy Issues
P.O. Box 780
Avila Beach, CA 93424

Please be sure to include your full name and the addresses (mail and email) you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in our "do not contact" list to ensure that we can honor your request. Note that it may take up to eight (8) weeks to process your opt out request, during which time you may continue to receive communications from Gander Publishing and/or Lindamood-Bell. If you would like to request information about what we collect, please feel free to call or write us as well. In accordance with California law, we will respond in writing to your request within thirty (30) days.

5. How do I access my information? How do I change or delete my information?

You may ask us to update your personal information by calling or writing us with your new information.

6. How does Gander Publishing protect children's privacy online?

Gander Publishing is concerned about the safety of children when they use the Internet and our website. Children (persons under the age of 18) are not eligible to use our site unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use our site in conjunction and under the supervision of your parents or guardians. We will never knowingly request personally identifiable information from anyone under the age of 18.

7. What are cookies? How does Gander Publishing use cookies on its site?

A “cookie” is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in the cookie. We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. Through our use of cookies, we also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.

8. How does Gander Publishing protect and use customer information?

We are committed to protecting the security and integrity of our customer information, and we use procedures and technology designed for this purpose. For example:a. We limit employee access to customer information to those who have a business reason to know this information. b. We maintain policies and procedures covering the physical security of workplaces and records.c. We use technological means (such as backup files, virus detection software, firewalls and other computer software and hardware) to protect against unauthorized access or alterations to customer data.

9. Is my information secure?

We believe your data must be protected against loss and unauthorized access. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, firewalls and Secured Socket Layer (SSL) technology. While we employ many different security techniques to protect such data from unauthorized access by users inside and outside the company, perfect security does not exist on the Internet.

10. What about links to other websites and services?

Gander Publishing's website may contain links to other sites. Gander Publishing does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Gander Publishing is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

11. Updates to our Privacy Policy.

We may amend this Privacy Policy at any time by posting the amended terms on our website at www.ganderpublishing.com. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the site.

12. Governing Law; Limitation of Damages.

This Privacy Policy is governed by the laws of the State of California. By your use of our site, you agree to be bound by the terms and conditions contained in this Privacy Policy. To the extent you may maintain any claims for liability against Gander Publishing arising from a potential violation of this Privacy Policy or to the misuse of your personal information, you agree that your recovery for damages is expressly limited to those provided in California Civil Code Section 1798.84.

Effective Date: September 30, 2010